FOLLOW US:
Follow Me on Pinterest Join Us on Facebook RSS

 

Handspun Art Yarns
Hand Spun Art Yarns

Official PayPal Seal

SEARCH OUR SITE:

How much is shipping? TOP

Flat Rate Shipping - Ship your entire order for one low price.

United States

Canada and Mexico
First Class Mail $3.00
First Class Mail $6.95
Priority Mail $5.95 All Other Countries
Express Mail $21.00 First Class Mail $6.95

When will my order ship? TOP

CURRENT TURNAROUND: 2 Weeks to ship. If you order a Ready To Ship item and a Made to Order item, both will ship together within the two week turnaround. If you need your Ready to Ship item sooner, I suggest placing a separate order as these items ship in 2-3 days.

All orders ship from Pennsylvania.

I do my best to ship all orders as close to the 2 week turnaround as possible. I am human and a parent too. Occasional life's little mishaps happen and I have to tend to sick children, school functions, etc and I may need an extra day or two. Thank you for understanding :)

Can I check on the status of my order? TOP

You can check on the status of your order at anytime by logging into your account. Use the link Order Status on our website.

Do you take custom requests? TOP

You bet! If you want to combine features from different hats, change out the colors or if you have your own idea, please contact me to set up a custom order.

I need my items sooner. Do you accept rush orders? TOP

Currently we do not accept rush orders and make no guarantees on delivery dates. Check out our Ready to Ship section as these typically ship in 2-3 days.

How do I care for my hat, blanket, cocoon? TOP

Most items are made using luxury fibers and require hand washing. It is best to handwash with a mild detergent, roll in a towel to remove excess water and then air dry. Mishandling will not be covered under the return policy so please follow care instructions carefully. Care tags are included with all orders.

What kind of yarn do you use? TOP

Luxury Fibers and Art Yarns

We use only the highest quality of fibers specializing in organic cotton. Each product is labeled with materials and care.

What is your return policy? TOP

Your shopping experience at Cotton Blossoms™ is guaranteed to be a pleasant experience. That is why every product comes with a "100% SATISFACTION GUARANTEE." If you are not satisfied with your purchase, you may return the item in its original condition with tags still attached within 30 days of purchase for a full refund of the purchase price. Shipping charges are not refundable.

PERSONALIZED AND CUSTOM ITEMS ARE NON REFUNDABLE.
However, if you discover within the first 30 days that your product is defective, you may return it for repair or replacement. Replacement will only be offered if your item cannot be repaired. You agree to these terms with your purchase.

When will I receive my refund? TOP

On the rare occasion you need to return your order for a refund, please allow 7-10 business days for your refund to be processed. If your refund is processed within 60 days of the original purchase date, your refund will be credited to your credit card/paypal account. If it is beyond 60 days from the purchase date, a refund check will be issued.

What forms of payment do you accept? TOP

We accept Visa, Mastercard, Discover, American Express and PayPal.

Do you accept international orders? TOP

Yes, please choose your country from the drop down menu at checkout. Please use US Priority Mail if you are shipping to an apo military address.

Is Express Shipping available? TOP

At this time we are not offering express shipping or rush orders. But you may contact us prior to placing your order with the date and products needed and we will do our best to accommodate your request.

This is for a gift. Will there be an invoice? TOP

No. We specialize in gift giving. All orders come with a packing slip, but no pricing details. A free gift card is included with your order.

Do you offer a photographer's discount? TOP

Yes, we do! Please contact us for details.

Do you offer your hats for wholesale? TOP

We currently do not offer a wholesale program.

Is your website secure to place an order? TOP

Yes, we use a 128-bit Secured Socket Layer (SSL) technology to ensure the security of your on-line purchase.

What is your privacy policy? TOP

We respect your privacy, and take great care to safeguard information in our possession. We do not share your information with any third parties. No Spam Policy.

About Us | Hat Sizing | Color Chart | Sites We Like | Site Map

2009 - 2011 Copyright © CottonBlossoms™